Operations software for fire and security contractors
Keep the office, field, customer, and billing team on the same job record.
FieldVero connects customer requests, monitoring alerts, dispatch, field documentation, inspection reports, deficiencies, estimates, approvals, billing, and customer history without making the office re-enter the same information.
Request
Received
Job
Assigned
Invoice
Ready
Service Case FV-2048
Monitoring alert · Crew B en route · Report, deficiencies, and billing on one job
Response due soon
47m remaining
01
response due soon
06
crews active
04
ready to bill
Request
Request received
Trouble event, customer message, or inspection need matched to the site
Record
Work opened
Service case, inspection, estimate, or project request created with site details
Visit
Field work documented
Photos, test results, deficiencies, and material notes stay attached
Billing
Invoice ready
Approvals, invoices, customer history, and reports use the same job record
The job record stays complete
Request, dispatch, field notes, reviewer signoff, customer report, deficiency status, approval, invoice, and customer history stay connected.
From service request to invoice
FieldVero keeps the office, field, customer, and billing team on the same job. That means fewer gaps between teams, fewer missing details, and less time rebuilding what happened.
One connected job
Six steps that stay connected from start to finish.
Email, phone, monitoring, inspection, and customer requests are connected to the right site and system instead of becoming side conversations.
The request becomes a service case, work order, inspection, estimate, or project with the site and system details attached.
Office staff, technicians, customers, and managers see the information and actions that apply to them.
Photos, notes, device findings, test results, deficiencies, materials, signatures, and report details stay on the job.
Failed items become estimates. Approved estimates become follow-up jobs without losing the original inspection details.
Invoices, customer history, site records, and reports continue from the same job the field and office already used.
Right version for each role
Office
priority, schedule, review, billing
Technician
job details, site access, notes, materials
Customer
reports, approvals, invoices
Management
job status, problems, margin
Automation safeguards
FieldVero handles repeatable work, keeps the original document attached, and checks customer responses and office approvals before the next automated action.
Inspection outreach
Choose zero to three follow-ups after the first request. Space them by business days, and stop immediately on approval, a reschedule request, decline, or opt-out.
Migration
Import Center shows suggested property, system, and equipment records beside the source spreadsheet or inspection PDF for office review.
Human-reviewed AI
AI-written drafts and information read from documents remain editable. User permissions, source documents, and office approval control what can change.
Security safeguards
Company access, user permissions, office approval, and activity history reduce mistakes and show who approved each important change.
Why FieldVero is different
FieldVero connects scheduling with field documentation, inspection reports, deficiencies, customer approvals, and billing so the office can finish every job cleanly.
For fire and security contractors, the job continues through field documentation, office review, customer reports, and billing.
Fire alarm, sprinkler, access control, CCTV, intrusion, and monitoring work all depend on accurate site, system, and device details.
Reports, deficiencies, customer history, and billing stay connected so the office can finish the job without chasing missing information.
Completed job record
Job
The service job stays central
The site, system, customer, visit, and work details stay visible
Field work
Visit details stay organized
Photos, notes, tests, signatures, and device findings stay attached
Review
Reports become usable
Office review catches gaps before the client package goes out
Approval
Deficiencies become work
Failed items move into estimates, approvals, and follow-up jobs
Money
Billing uses the completed job
Invoices, customer history, and reports use the same job details
Systems your team services
FieldVero is built for fire alarm, sprinkler, access control, CCTV, intrusion, monitoring, inspections, reports, deficiencies, and follow-up work.
Fire alarm
Annual testing, device evidence, deficiencies, and report release.
Sprinkler
Valve tours, impairments, follow-ups, and service history.
Access
Doors, panels, credentials, schedules, and customer records.
Video
Camera service, recorder work, blackout notes, and completed job records.
Intrusion
Panels, zones, monitoring context, batteries, and walk tests.
Commissioning
Acceptance test evidence, punch items, and owner-ready packages.
Fire alarmSchedules, sensitivity work, and annual programs should live on the site record. FieldVero keeps the next due date, open deficiencies, and technician notes on the same job your office already watches.
Fire sprinklerFrom drain tests to valve rounds and temporary impairments, sprinkler work needs clean handoffs. Techs log what they found; the office sees what is still open before the system is back in service and the job is closed.
Access controlFirmware updates, reader replacements, and credential changes belong on the dispatch board. FieldVero lines up access work with the same discipline as your other routes, so security reviews and customer reporting stay in sync.
Video surveillanceService calls for cameras, cable, recording gear, and after-incident checks are still field jobs. FieldVero keeps those visits on the same board as the rest of security work, with notes and photos reviewers can trust.
Intrusion alarmTrouble runs, batteries, walk tests, and programming changes need a clear story. FieldVero ties intrusion work to the site and panel your office already tracks, so the central station and the customer get consistent answers.
CommissioningAcceptance testing produces a lot of evidence fast. FieldVero keeps results and exceptions on the right panel, circuit, and visit so engineering review and client signoff stay clear.
Multi-trade sitesBig sites are where spreadsheets break. One connected job history helps coordinators catch conflicts before trucks roll—and gives the customer one clear service record when the work is complete.
FieldVero is not a generic field-service calendar.
Dispatch, field records, monitoring, reports, invoices, and customer coordination stay tied to the job whether today is inspections, impairments, door work, cameras, alarm service, or all of it at once.
Everyone works from the same job record. The office sees current status without chasing updates, and customers receive organized reports and service history.
Fire alarm inspections · Access control · CCTV and video surveillance
Leadership can see which jobs are moving, blocked, or ready for review.
Response-time risks, missing field documentation, and report holds appear before they become customer calls.
Reports, service history, and follow-up work stay organized because the job record is complete.
FieldVero pricing depends on team size, branches, inspection volume, and the tools you need. We review those details with you before providing a quote.
For small contractors moving beyond spreadsheets, scattered documents, and memory-based operations.
For growing service teams that need dispatch, inspections, reports, follow-up work, and billing connected.
For multi-branch contractors that need monitoring, customer portals, advanced permissions, and company-wide reporting.
Starter covers the core tools for a small crew. Professional connects dispatch, inspections, reports, and billing. Enterprise adds monitoring, customer portals, advanced permissions, and multi-branch reporting.
Share the service call or inspection you want to review. In 30 minutes, we’ll map the handoffs and show the same path in FieldVero. We usually reply within one business day.
Bring one recent job. We’ll keep the conversation on the handoffs that slowed your team down.
