Monitoring alerts and service requests
Turn calls, monitoring events, emails, and customer requests into service cases with the site, system, and contact details attached.
Fire and life-safety contractor software
Manage fire and life-safety work from the first request to final billing.
FieldVero keeps service cases, dispatch, field documentation, inspections, deficiencies, reports, estimates, billing, and customer history tied to the same job.
What FieldVero connects
The office sees the whole job without rebuilding the story.
Fire, security, and life-safety work produces important records at every step. FieldVero keeps them connected so dispatch, reporting, quoting, and billing do not drift apart.
Dispatch and field documentation
Schedule visits, assign crews, and capture notes, photos, findings, signatures, and arrival history without losing the original job context.
Inspections, deficiencies, and reports
Keep inspection findings, deficiency notes, report release, and office review connected before client-ready documents go out.
Reports, estimates, and billing
Move from completed work into reports, follow-up estimates, invoices, and client history without duplicate entry across disconnected tools.
How it works
One job record follows the work from start to finish.
The work can start as a monitoring alert, customer request, inspection need, or service issue. FieldVero keeps each step attached to the same job.
01Request
A service need becomes an assigned job.
The office can create a case from a call, monitoring event, inspection finding, or client request and keep ownership visible.
02Dispatch
Crews move with the right details.
Technicians get site, system, work, access, and contact details before the visit starts.
03Field visit
Visit details stay with the job.
Photos, notes, tests, findings, and signatures remain attached to the job instead of scattered across messages and folders.
04Finish
Reports and billing stay tied to the work.
The office can review field documentation, release reports, quote follow-up work, and bill from the same job history.
Best for
Built for contractors that need complete reports and job history.
Fire alarm and NFPA inspection teams managing service, testing, reports, and deficiencies.
Fire sprinkler and life-safety operations coordinating site visits, follow-ups, and client-ready documentation.
Access control, CCTV, intrusion, and electronic security contractors with service-heavy accounts.
Multi-site service organizations that need one history across dispatch, field documentation, reports, and billing.
Related FieldVero tools
Access control service software
See how door, reader, panel, and site access work stays connected to the service job.
CCTV and video surveillance service software
See how camera, recorder, and related network service stays connected to the job.
Service dispatch and field documentation
See how dispatch and field evidence stay connected from assignment through office review.
Inspection reports and deficiencies
See how inspection findings, reports, and deficiency follow-up stay connected.