Configurable message count
Choose no follow-ups or add up to three after the first request, for a maximum of four messages.
Automated inspection outreach
Follow up consistently. Stop the moment the customer answers.
FieldVero can send the first inspection request and up to three follow-ups. Set the business-day spacing, then let approval, rescheduling, decline, or opt-out stop the sequence.
Automatic follow-ups
Up to four messages, all tied to one inspection record.
Messages, customer responses, and the next office action stay visible on the inspection schedule, so the conversation remains connected to the job.
Business-day spacing
Use three business days between messages or choose a different interval for the account and inspection.
Immediate response stops
Approval, a requested new time, decline, or opt-out prevents the next queued message from being sent.
Office-visible history
The office can see which message ran, which response stopped it, and what action comes next.
How it works
The customer response outranks the automation.
Before each message is sent, FieldVero checks whether the customer has already answered or the inspection has changed.
01Set up
Choose the follow-up count and spacing.
Turn automatic follow-ups on for the inspections that need them.
02Send
Send the proposed inspection window.
The customer receives the request and can approve, request another time, decline, or opt out.
03Check
Confirm the customer has not already answered.
Before each follow-up, FieldVero checks the inspection and latest customer response again.
04Stop
End the sequence when the customer responds.
The inspection history shows the answer that stopped the remaining messages.
Best for
For offices that need consistent follow-up without unwanted messages.
Inspection coordinators who need consistent outreach across many property contacts.
Service offices that want follow-up automation without creating duplicate messages.
Contractors that need opt-out and reschedule decisions to stop queued messages immediately.
Operations leaders who want a clear history of what was sent and why it stopped.
Related FieldVero tools
Inspection reports and deficiencies
Keep the field report and downstream findings connected after the visit is scheduled.
Security and safeguards
See how permissions, duplicate protection, and activity history protect automated work.
Discuss your inspection process
Talk through inspection scheduling, outreach, and reporting for your team.