Camera and recorder history
Keep equipment locations and past service with the site.
CCTV and video surveillance service software
Keep camera service organized.
Track cameras, recorders, faults, and repairs. Finish reports and billing from the same job.
Video service records
One record for every service call.
Keep the problem, equipment details, and repair notes together.
Recorder and network details
Record recorder, switch, and connection issues on the job.
Field photos and service notes
Save camera views, repairs, adjustments, and test results.
Customer reports and billing
Review the visit, quote repairs, and send the invoice.
How it works
From the call to the completed job.
The office and technician work from the same information.
01Request
Record the video problem and affected area.
Record the site, affected equipment, and service need.
02Assign
Dispatch with the site and equipment details.
Share the request, contact, and equipment history.
03Document
Show what was tested, repaired, or replaced.
Save photos, parts, test results, and customer signoff.
04Finish
Complete the report, follow-up, and invoice.
Prepare reports and billing from the completed visit.
Best for
Built for contractors that install and service commercial video systems.
CCTV and video surveillance contractors handling installations, repairs, and recurring service.
Security integrators responsible for cameras, recorders, cabling, power, and related network equipment.
Multi-site service teams that need consistent equipment and customer history across locations.
Access control and security contractors that manage video and door systems together.