Terms of Service | FieldVero

1. Agreement to Terms

By accessing or using FieldVero ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

FieldVero is a cloud-based field service management platform that provides tools for scheduling, dispatch, service records, inspections, client reporting, and related business operations.

3. Account Registration

To use the Service, you must:

Provide accurate, current, and complete information during registration
Maintain and promptly update your account information
Maintain the security of your password and account
Accept responsibility for all activities under your account
Notify us immediately of any unauthorized use of your account

4. Subscription and Billing

FieldVero offers various subscription plans. By subscribing, you agree to:

Pay all fees associated with your selected plan
Automatic renewal of your subscription unless cancelled
Price changes with 30 days notice
No refunds for partial billing periods unless required by law

You may cancel your subscription at any time from your account dashboard. Cancellation takes effect at the end of your current billing period.

5. Acceptable Use

You agree not to:

Use the Service for any illegal purpose or in violation of any laws
Transmit any harmful code, viruses, or malicious software
Attempt to gain unauthorized access to the Service or related systems
Interfere with or disrupt the Service or servers
Use the Service to store or transmit infringing, libelous, or otherwise unlawful material
Reverse engineer, decompile, or disassemble any part of the Service
Resell, sublicense, or redistribute the Service without authorization

6. Data and Content

You retain ownership of all data and content you upload to the Service. By using the Service, you grant FieldVero a license to use, store, and process your data solely to provide and improve the Service.

You are responsible for ensuring you have the right to upload any content and that it does not violate any third-party rights.

7. Intellectual Property

The Service, including its original content, features, and functionality, is owned by FieldVero and protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

8. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted or error-free service. We reserve the right to modify, suspend, or discontinue the Service at any time with or without notice.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FIELDVERO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

10. Indemnification

You agree to indemnify and hold harmless FieldVero and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service or violation of these Terms.

11. Termination

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

Upon termination, your right to use the Service will immediately cease. We may delete your account and data, though we will provide reasonable notice and opportunity to export your data when possible.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Your continued use of the Service after changes become effective constitutes acceptance of the new Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

14. Contact Information

If you have any questions about these Terms, please contact us at:

Email: legal@fieldvero.com
Address: [Your Company Address]